Dial-up Modem Configuration: Windows Vista
Important
Optus Customers with Windows Vista please follow this guide instead of using the CD.
New Customer - create a new account
To initially setup your service - whether a monthly or Pre-Paid account - simply call 1300 301 325. Please ensure you have your computer turned on and the serial number and Key IDs included in your starter kit close at hand. Then, once you have your username and password, follow the step below to connect to the Internet.
Existing Customers - setting up your Internet connection
If you have an active username and password, follow the steps below to connect to the Internet.
Step 1 of 8
- Click the Windows Start icon in the bottom left hand corner of the screen. Then select Network
Step 2 of 8
- In the Network window, select Network and Sharing Center
Step 3 of 8
- In the Tasks panel, select Set up a connection or network
Step 4 of 8
- Highlight Set up a dial-up connection and select Next
Step 5 of 8
- Enter 0198 331 111 dialling number
- Enter your username and password
- Check Show characters and Remember password
- Enter a name for the connection
- Click Connect
Step 6 of 8
The connection to the Internet is ready to use.
- Select Close
Step 7 of 8
You now need to select the connection you just created in order to access the Internet.
- Click Start Menu
- Select Connect To
Step 8 of 8
The Connect to a network item will display all connection types.
- Highlight the Optus Internet option
- Click the Connect button
Connection Complete!
Your modem should now be configured and connected to the Optus Dial-up service.
Contacting Customer Support
Still having problems?
Email us at support@optusnet.com.au or call 1300 301 325.
If you do call us, please ensure you have your computer turned on.