Why does myZOO look like this?

Your browser has become outdated and does not support recent web standards. You're welcome to use the page as is, although we suggest upgrading your browser. We designed this page to look it's best in Firefox although it will work as intended in the latest version of nearly all browsers.


Macintosh Mail

If this is the first time you have set-up an account in Mail follow the steps to add a new account. If you already use Mail for email use instructions for adding an additional account.

New Account

  • Step 1 of 7
  • Open Mail from the Applications folder.
  • Click Continue.
  • Step 2 of 7
  • The General Information screen will display.
  • From the Account Type drop-down choose POP.
  • In the Account Description field enter something unique to distinguish this account. e.g. Optus.
  • In the Full Name field enter your full name.
  • In the Email Address field enter your Optus email address. This will take the form username@optusnet.com.au where username is your Optus username. Enter the email address in lower case letters.
  • Click Continue.
  • Step 3 of 7
  • The Incoming Mail Server screen will display.
  • In the Incoming Mail Server field enter mail.optusnet.com.au. Enter the address in lower case letters.
  • In the User Name field enter your Optus username in lower case letters.
  • In the Password field enter your Optus password.
  • Click Continue.
  • Step 4 of 7
  • The Outgoing Mail Server screen will display.
  • In the Outgoing Mail Server field enter mail.optusnet.com.au. Enter the address in lower case letters.
  • Leave Use Authentication unticked and the User Name and Password fields empty.
  • Click Continue.
  • Step 5 of 7
  • The Outgoing Mail Security screen will display.
  • Leave Use Secure Sockets Layer (SSL) unticked.
  • Click Continue.
  • Step 6 of 7
  • An Account Summary screen will display allowing you to confirm your settings.
  • If everything is correct click Continue.
  • Step 7 of 7
  • A final Conclusion screen will display.
  • Click Done to start using your email account.

Additional Account

  • Step 1 of 6
  • Open Mail from the Applications folder.
  • Expand the Mail menu option located on the menu bar at the top of the window.
  • Select Preferences from the drop down menu.
  • Step 2 of 6
  • The Preferences window will open.
  • Click on the Accounts toolbar icon.
  • Step 3 of 6
  • Click on the Create an Account symbol (plus sign) at the lower left of the window.
  • Step 4 of 6
  • From the Account Information panel choose POP from the Account Type drop down menu.
  • In the Description field enter something unique to distinguish this account. e.g. Optus.
  • In the Email Address field enter your Optus email address. This will take the form username@optusnet.com.au where username is your Optus username. Enter the email address in lower case letters.
  • In the Full Name field enter your full name.
  • In the Incoming Mail Server field enter mail.optusnet.com.au. Enter the address in lower case letters.
  • In the User Name field enter your Optus username in lower case letters.
  • In the Password field enter your Optus password in lower case letters.
  • Step 5 of 6
  • Next click the Server Settings... button.
  • From the SMTP Sever Options window fill the Outgoing Mail Server field with mail.optusnet.com.au.
  • The other options do not need changing. Click OK.
  • Step 6 of 6
  • Back at the Accounts panel expand the File menu and choose Close.
  • You will be prompted to save the changes. Click Save.